Business Energy Terms: 50 Definitions Every UK Owner Needs
Core Energy Measurement Terms
1. Kilowatt-Hour (kWh)
A kilowatt-hour is a unit used for measuring energy usage – a kilowatt is 1000 watts, so 1 kWh is the amount of energy consumed by a 1,000 watt or 1 KW appliance over the duration of an hour The Grumpy Git. This is the fundamental unit you’re charged for on your business energy bills. For example, if you use a low-powered electrical device such as a 65-inch LED TV which needs 100 watts (0.1 kW) of power, you can use it for ten hours before consuming 1 kWh of energy, but if you’re operating a 60 kW DC fast EV charger, you will consume 1 kWh of energy within one minute Citizens Advice.
Understanding kWh is crucial for business energy management—the average UK small business uses 5,000-15,000 kWh of electricity annually, while larger operations can consume hundreds of thousands of kWh.
2. Kilowatt (kW)
A kilowatt measures power—the rate at which energy is used at any given moment. Power is defined as “the time rate at which work is done or energy is transferred,” so watts measure the rate at which energy flows through an electrical system CCW. While kWh measures total business energy consumption over time, kW measures instantaneous power demand. A 10kW machine draws 10 kilowatts of power when running, but if it runs for 3 hours, it consumes 30kWh of energy.
For business energy contracts, understanding the difference between kW and kWh is essential—you’re typically charged per kWh consumed, but maximum kW demand can trigger additional capacity charges.
3. Megawatt (MW) / Megawatt-Hour (MWh)
Larger measurements for business energy—one megawatt equals 1,000 kilowatts. MWh is used for very large business energy consumers, industrial facilities, or when discussing wholesale business energy markets. If your business consumes 500,000+ kWh annually, you’re approaching the scale where MWh becomes a relevant measurement (500,000 kWh = 500 MWh).
4. Therm
The unit for measuring gas consumption in business energy bills. One therm equals approximately 29.3 kilowatt-hours of energy. While electricity is billed in kWh, business energy gas bills traditionally use therms, though kWh is becoming increasingly common for gas too. Understanding therm-to-kWh conversion helps when comparing dual-fuel business energy quotes.
5. Cubic Meter (m³)
An alternative gas measurement for business energy supply. Your gas meter may display consumption in cubic meters, which is then converted to therms or kWh for billing purposes based on the Calorific Value of gas. Conversion factors vary slightly, but approximately 1 cubic meter = 1.02 therms = 11.1 kWh.
6. Maximum Demand (MD) / Maximum Import Capacity (MIC)
The highest rate of business energy consumption (in kW or kVA) during any half-hour period. This is measured in kVa and represents the maximum amount of electricity the grid can supply to a single meter in any given half hourly period Energy Ombudsman. For larger businesses with half-hourly meters, maximum demand figures significantly impact charges—high peak demands attract premium rates, even if overall consumption is modest. Managing maximum demand through load shifting is a key business energy cost reduction strategy.
7. Load Factor
The ratio between your average business energy consumption and your maximum demand, expressed as a percentage. A high load factor (consuming energy steadily) is generally more efficient and cost-effective than a low load factor (high peaks and low troughs). Improving your business energy load factor through consumption management can significantly reduce costs.
Billing & Contract Terms
8. Unit Rate
The price charged per kilowatt-hour of business energy consumed, typically expressed in pence per kWh (p/kWh). As of 2025, business electricity unit rates range from 18p-38p per kWh, while gas rates vary from 4p-8p per kWh. Unit rates represent the core business energy cost and vary based on your supplier, contract type, consumption level, and market conditions. Always compare unit rates when evaluating business energy quotes.
9. Standing Charge
A fixed daily fee for maintaining your business energy supply connection, regardless of consumption. Standing charges for business energy typically range from 20p-60p per day for electricity and 15p-40p per day for gas. Even if your premises are empty and consume no energy, standing charges still apply. Standing charges cover costs like meter maintenance and the costs involved in providing your property with energy Harper James. For low-consumption businesses, standing charges can represent a significant proportion of total business energy costs.
10. Deemed Rates / Out-of-Contract Rates
Expensive default tariffs applied when business energy contracts expire without renewal. When any fixed-term business energy deal ends, suppliers will place customers on out-of-contract rates Uswitch. Deemed business energy rates are typically 40-100% more expensive than negotiated contracts, designed to encourage businesses to sign new contracts. Always renew business energy contracts before expiry to avoid these punitive rates that can cost thousands monthly.
11. Fixed Rate Contract
A business energy contract where unit rates remain constant for the contract duration (typically 1-5 years). A fully fixed contract locks in both commodity and third-party charges under a single unit rate for the duration of the entire contract term, ideal for businesses that want simplicity and price stability, but that comes with a premium Energy Ombudsman. Fixed-rate business energy contracts provide budget certainty and protection from wholesale price increases but may cost more initially and include exit fees.
12. Variable Rate Contract / Flexible Contract
A business energy contract where prices fluctuate with wholesale markets, changing monthly or quarterly. A flexible contract allows you to buy energy in smaller quantities over time, allowing you to manage the risk better Energy Ombudsman. Variable business energy contracts can be cheaper when markets are favorable but expose you to price volatility. They suit businesses comfortable with business energy price risk and those expecting markets to fall or remain stable.
13. Pass-Through Charges
Business energy costs that suppliers pass directly to customers without markup, including network charges, levies, and taxes. Pass-through costs are incurred by a supplier which are outside of their control and concern the supply of energy (other than commodity costs), and which are reasonably attributed to the supply of energy under your contract MoneySuperMarket. Pass-through charges in business energy represent 35-45% of total costs. When comparing quotes, ensure pass-through charges are detailed separately from commodity costs, as some suppliers quote excluding these, making rates appear artificially cheap.
14. Exit Fees / Early Termination Fees
Penalties charged for leaving fixed-term business energy contracts before expiry. Business energy exit fees typically range from £500-£5,000+ depending on contract value and remaining term. However, if switching business energy suppliers saves more than exit fees, early termination may still be worthwhile. Always calculate total cost including fees before making business energy switching decisions.
15. Back-Billing
Retrospective billing for business energy previously consumed but not charged. Back-billing refers to when an energy supplier issues a retrospective bill for energy a business has used in the past but was not previously charged for MoneySuperMarket. Under Ofgem rules, business energy suppliers cannot back-bill small businesses for more than 12 months of consumption if billing errors were the supplier’s fault, protecting businesses from unexpectedly large historical business energy charges.
Network & Infrastructure Charges
16. DUoS (Distribution Use of System) Charges
Fees covering maintenance and operation of local business energy distribution networks. DUoS charges cover the ongoing maintenance to the UK distribution network, along with any required upgrade works, and are set by the fourteen Distribution Network Operators (DNOs) and are heavily regulated by OFGEM UK Parliament. DUoS represents 15-25% of business energy bills and varies significantly by location and time of use. DUoS charges are billed based on the time of day you consume, with charges split into red band (peak, most expensive), amber band (moderate), and green band (off-peak, cheapest) UK Parliament.
17. TNUoS (Transmission Network Use of System) Charges
Costs for maintaining the high-voltage business energy transmission network operated by National Grid. TNUoS stands for Transmission Network Use of System and is an electricity charge that pays for the cost of installing and maintaining the electricity transmission system in England, Wales, Scotland and offshore Budget Waste. TNUoS charges are calculated during Triads – the three half-hourly periods where demand on the transmission network is highest between November and February UK Parliament. For large business energy users, managing consumption during Triad periods can save thousands annually.
18. Triad Periods
The three half-hour periods of highest national business energy demand each winter (November-February), at least 10 days apart, used to calculate TNUoS charges. Your business energy consumption during these three periods determines your annual TNUoS charge. Because Triads aren’t announced until after they occur, businesses must either reduce consumption throughout winter evenings or subscribe to Triad-warning services predicting likely periods.
19. BSUoS (Balancing Services Use of System)
Charges covering the costs of balancing business energy supply and demand on the national grid in real-time. BSUoS costs fund services National Grid uses to ensure electricity supply always matches demand. Ofgem announced changes to BSUoS from a variable rate to a fixed rate, meaning customers with BSUoS charges passed through will be charged a fixed rate that does not need reconciliation Local Government and Social Care Ombudsman. This represents roughly 1-2% of business energy bills.
20. Distribution Network Operator (DNO)
The company maintaining local business energy electricity infrastructure in your region. Distribution Network Operators are licensed companies that own and operate a network of cables, transformers and towers that bring electricity from the national transmission network to businesses and homes Business Waste. There are 14 DNOs in Great Britain, each setting their own DUoS charges for business energy, explaining why businesses in different locations with identical consumption pay vastly different amounts.
21. Available Supply Capacity (ASC) / Agreed Capacity
The maximum electrical load (in kVA) that your business energy connection is designed to supply. Each HH meter has an allocated ASC based on how much load the DNO has guaranteed to provide for that site on the local network Energy Ombudsman. You pay capacity charges based on your ASC regardless of actual consumption, so having excessive agreed capacity unnecessarily increases business energy costs. Optimizing ASC to match actual requirements is a common cost-reduction strategy for business energy users.
Metering & Technology Terms
22. Half-Hourly (HH) Metering
Advanced metering recording business energy consumption in 30-minute intervals. Market-wide Half Hourly Settlement (MHHS) is a major overhaul of the electricity system in the UK energy sector which will ensure that electricity consumption is recorded every 30 minutes for all eligible meters across England, Scotland, and Wales, with the first phase starting in October 2025 and all migration due to be completed by May 2027 MoneySuperMarket. HH meters are mandatory for businesses consuming over 100,000 kWh electricity or 500,000 kWh gas annually. Half-hourly business energy data enables time-of-use tariffs and detailed consumption analysis.
23. Non-Half-Hourly (NHH) Metering
Traditional metering providing periodic readings rather than continuous half-hourly data for business energy. Most small businesses have NHH meters, with suppliers estimating consumption patterns. NHH business energy billing is simpler but less accurate and doesn’t enable time-of-use tariff benefits. The MHHS program is gradually transitioning more business energy customers to half-hourly settlement.
24. Smart Meter
Digital meters automatically transmitting business energy readings to suppliers. Smart meters are meters that automatically pass accurate meter readings to energy suppliers and support other functions, including enabling smart appliance operation Energy Ombudsman. Smart business energy meters eliminate estimated billing, enable remote readings, and support time-of-use tariffs. Installation is free from your supplier, though some businesses face delays due to technical complications.
25. Automatic Meter Reading (AMR)
Meters capable of remote reading transmission for business energy supply. AMR meters are meters capable of transmitting readings to energy suppliers, not to be confused with Smart Meters Energy Ombudsman. AMR technology predates modern smart meters but serves similar functions—eliminating manual reading requirements and reducing estimated business energy bills. Many HH meters use AMR technology for half-hourly data collection.
26. MPAN (Meter Point Administration Number)
The unique 21-digit identifier for your electricity supply point. The MPAN is a 21-digit number usually appearing in 4 boxes on your electricity bill, used to define the supply point and the characteristics of the meter associated therewith Energy Ombudsman. Your MPAN is essential for switching business energy suppliers, as it identifies your specific connection. Find it on your electricity bill—you’ll need it for any business energy switching or complaint processes.
27. MPRN (Meter Point Reference Number)
The gas equivalent of MPAN—a unique identifier for your gas supply point. Every business energy gas meter has an MPRN (typically 6-10 digits), found on gas bills. Like MPAN for electricity, your MPRN is required when switching gas suppliers or addressing business energy gas supply issues.
28. Annual Quantity (AQ)
The industry term to describe the annual consumption of a gas meter in units/kWhs Energy Ombudsman. Your gas AQ is an estimate of yearly consumption used by suppliers to calculate charges and design business energy tariffs. If your AQ is inaccurate (based on outdated consumption patterns), you may pay inappropriate rates. Request AQ reviews if your business energy gas usage changes significantly.
29. Estimated Annual Consumption (EAC)
An industry term to describe a forecasted estimate of a given meter’s consumption over the year Energy Ombudsman. For electricity, EAC serves the same purpose as AQ for gas—projecting yearly business energy consumption. Suppliers use EAC to structure pricing, so accurate EAC figures ensure you receive appropriate business energy tariffs. Submit regular actual readings to refine EAC estimates.
Market & Procurement Terms
30. Wholesale Market
Where business energy suppliers purchase gas and electricity from generators before supplying customers. The wholesale market is where gas and power are bought and sold between generators, producers, suppliers, and retailers before it reaches the final consumer Energy Ombudsman. Wholesale business energy prices fluctuate based on supply, demand, fuel costs, weather, and geopolitical factors. Understanding wholesale market trends helps businesses time contract renewals for optimal business energy pricing.
31. Supplier of Last Resort (SOLR)
The process when a business energy supplier fails, and Ofgem appoints a new supplier to take over customers. If your business energy supplier goes bust, you’re automatically transferred to a SOLR supplier with minimal disruption. However, your contract terms may change, and outstanding credit balances can take months to recover. The SOLR process protects business energy supply continuity during supplier failures.
32. Energy Broker / Third Party Intermediary (TPI)
Companies helping businesses find and negotiate business energy contracts. From December 19, 2024, small businesses can use the Energy Ombudsman, DRO (Dispute Resolution Ombudsman), or UIA (Utilities Intermediaries Association) for disputes with energy brokers depending on which scheme your broker belongs to Harper James. Reputable business energy brokers provide market expertise and access to multiple suppliers, but commission structures must be transparent. Hidden broker commissions can inflate business energy costs by thousands annually.
33. Commission
Fees paid by business energy suppliers to brokers, either disclosed or hidden. One of the most common complaints addressed through the Energy Ombudsman concerns the inclusion of business energy broker commission in prices Ofgem. Transparent business energy consultants like Kilowatt Energy fully disclose commission arrangements, ensuring clients know exactly what they’re paying and that brokers prioritize best customer rates over highest commissions.
34. Blended Rate / Blend and Extend
A contract renegotiation where businesses extend their current energy contract period in exchange for lower unit rates, effectively blending their existing higher rate with lower current market rates MoneySuperMarket. Blending can save money if wholesale business energy prices have fallen since your contract started, though it extends your commitment period. This business energy strategy works best when markets are favorable and you want to secure savings without waiting for contract expiry.
35. Basket Purchasing / Flexible Procurement
Advanced business energy procurement strategies where businesses secure energy in tranches over time rather than fixing entire consumption in one transaction. This approach averages business energy costs across different market conditions, reducing exposure to wholesale price spikes. Basket purchasing suits larger business energy users comfortable with sophisticated procurement and willing to actively manage energy contracts.
Green Energy & Sustainability Terms
36. Renewable Energy
Business energy generated from sources that naturally replenish—wind, solar, hydro, biomass. Renewable business energy produces minimal carbon emissions compared to fossil fuels. Many UK businesses now prioritize renewable business energy tariffs for sustainability goals, ESG reporting, and supply chain requirements. However, “green” business energy claims vary significantly in authenticity.
37. REGO (Renewable Energy Guarantees of Origin)
Certificates proving business energy came from renewable sources. The Renewable Energy Guarantees of Origin Scheme is a government scheme that forces business suppliers to disclose the origin of any electricity purchased, with particular attention to its carbon emissions Energy Ombudsman. Some business energy suppliers simply purchase cheap REGOs while actually supplying fossil fuel electricity—this is “greenwashing.” Genuinely green business energy suppliers invest directly in renewable generation, not just buy certificates.
38. Power Purchase Agreement (PPA)
Long-term contracts between renewable electricity generators and buyers agreeing fixed prices for power over 10-25 years MoneySuperMarket. Corporate PPAs allow businesses to purchase business energy directly from renewable generators, ensuring genuinely green supply while potentially securing stable long-term pricing. PPAs suit larger business energy users with substantial renewable energy commitments.
39. Net Zero
A term describing a state where anthropogenic atmospheric carbon emissions are equal to anthropogenic atmospheric carbon removals, often used to describe the broader commitment to decarbonisation and climate action. Currently, the UK target is to reach Net Zero by 2050 MoneySuperMarket. Many businesses are setting net zero targets, requiring strategies to reduce business energy consumption, switch to renewable business energy, and offset remaining emissions.
40. Carbon Footprint
The total greenhouse gas emissions caused by your business operations, with business energy consumption typically the largest component. Measuring your carbon footprint from business energy use is the first step toward reduction. Every kWh of UK grid electricity generates approximately 0.25kg CO2 (2025 average), while renewable business energy tariffs eliminate these emissions.
41. Microgeneration
Small-scale generation of electricity, often by businesses themselves, considered a highly-renewable energy source including solar panels or domestic wind turbines Harper James. On-site business energy generation through solar panels or combined heat and power (CHP) reduces grid electricity purchases. Microgeneration qualifies for Feed-in Tariffs (now closed to new entrants) or the Smart Export Guarantee, where you’re paid for excess business energy exported to the grid.
Regulatory & Compliance Terms
42. Ofgem (Office of Gas and Electricity Markets)
The independent regulator for gas and electricity markets in Great Britain, working to protect energy consumers by setting and enforcing rules for energy companies through licensing, ensuring fair pricing, responsible operations, and a clean, secure energy system MoneySuperMarket. Ofgem regulates business energy suppliers, networks, and markets but doesn’t handle individual complaints—that’s the Energy Ombudsman’s role.
43. Climate Change Levy (CCL)
A tax designed to encourage energy efficiency and reduce carbon emissions, applied to electricity, gas, and solid fuels used by businesses across industrial, commercial, agricultural, and public sectors Energy Ombudsman. The Climate Change Levy is a government levy aimed at businesses that use more than 33,000 kWh of energy each day Which?. As of 2025, CCL on business energy electricity is approximately 0.775p per kWh, adding 3-4% to typical bills. CCL doesn’t apply to domestic properties, only business energy.
44. Climate Change Agreement (CCA)
An agreement between the Environment Agency and businesses where a commitment to reduce energy consumption and/or carbon emissions is agreed upon for a reduced Climate Change Levy rate Energy Ombudsman. Energy-intensive industries can access reduced CCL rates on business energy (up to 90% discount) by meeting efficiency targets. CCAs suit manufacturing and industrial business energy users with significant consumption.
45. ESOS (Energy Savings Opportunity Scheme)
A mandatory assessment program aimed at reducing greenhouse gas emissions and promoting energy efficiency within larger organisations, requiring qualifying businesses to complete comprehensive assessments of their energy use in all areas every four years Energy Ombudsman. ESOS applies to large UK businesses meeting two of three criteria: 250+ employees, £44m+ turnover, or £38m+ balance sheet. Compliance requires auditing total business energy use every four years, identifying savings opportunities.
46. Energy Performance Certificate (EPC)
A commercial Energy Performance Certificate is necessary for most business premises and assesses the energy efficiency of non-domestic buildings with ratings ranging from A+ to G, where A+ represents the highest efficiency and G indicates the least energy efficiency Ofgem. The typical EPC rating for non-domestic buildings was the C rating in 2024, with more than a third (34.91%) of rated buildings achieving this Ofgem. EPCs are mandatory when selling or leasing business energy premises.
47. Micro Business
For UK energy regulation purposes, a micro business is one that uses no more than 100,000 kWh of electricity per year or no more than 293,000 kWh of gas per year Uswitch. This definition is crucial because micro business energy customers receive additional protections, including access to the Energy Ombudsman for disputes, cooling-off periods, and clearer contract terms. Approximately 95% of UK businesses qualify as micro businesses for business energy purposes.
48. Small Business (Energy Definition)
For Energy Ombudsman eligibility, small businesses must have fewer than 50 employees, with annual turnover of at most £6.5 million or balance sheet total of £5.0 million, or annual electricity consumption of not more than 200,000 kWh, or annual gas consumption of not more than 500,000 kWh Resolver. This wider definition (compared to micro business) determines which businesses can access free Energy Ombudsman services for business energy disputes from December 2024.
49. Change of Tenancy (CoT)
A change in responsibility for the payment of energy costs at a given premises, which cancels existing contracts and places the incoming tenant on a higher ‘deemed’ tariff Energy Ombudsman. When moving business energy premises, arrange supply transfers promptly to avoid expensive deemed rates. CoT processes require clear communication between outgoing occupiers, incoming tenants, landlords, and business energy suppliers to ensure seamless transitions.
50. Supplier Obligations
Legal requirements business energy suppliers must meet, including: providing accurate bills, responding to complaints within 8 weeks, offering payment plans for struggling customers, maintaining supply standards, and not disconnecting supply without following proper procedures. Understanding supplier obligations helps businesses hold business energy providers accountable and know when to escalate issues formally.
Putting Energy Terminology Into Practice
Now that you understand these 50 essential business energy terms, you’re equipped to:
✓ Read and challenge your bills – Spot overcharges, verify rate applications, and understand every line item on business energy invoices
✓ Negotiate better contracts – Speak confidently with suppliers and brokers using industry terminology for business energy procurement
✓ Reduce costs strategically – Implement targeted savings strategies like demand management, time-of-use optimization, and capacity reduction
✓ Make informed decisions – Evaluate fixed vs. flexible contracts, assess green business energy credentials, and time market entry effectively
✓ Avoid common pitfalls – Prevent deemed rates, understand pass-through charges, and recognize hidden broker commissions
Why Energy Literacy Matters for Your Business
Valda Energy research consistently shows that unclear terminology isn’t a minor issue; it directly affects how small businesses manage and plan their daily operations NimbleFins. Understanding business energy terminology transforms how you interact with the energy market:
Cost Control: Businesses with strong energy literacy save an average of 15-25% on business energy costs by identifying billing errors, negotiating effectively, and implementing targeted efficiency measures.
Contract Confidence: Knowing terms like DUoS, TNUoS, pass-through charges, and deemed rates prevents suppliers from hiding costs or applying unfavorable contract terms in your business energy agreements.
Strategic Planning: Understanding half-hourly metering, maximum demand, and time-of-use pricing enables sophisticated business energy management strategies that larger competitors use routinely.
Dispute Resolution: Energy literacy empowers you to challenge incorrect bills, question supplier practices, and escalate business energy complaints effectively when necessary.
Sustainability Progress: Comprehending terms like REGOs, PPAs, and carbon footprints helps you make genuine progress toward business energy sustainability goals rather than falling for greenwashing.
Common Business Energy Questions Answered
What’s the most important energy term to understand?
Kilowatt-hour (kWh) is fundamental—it’s the unit you’re charged for and the basis of all business energy consumption. Without understanding kWh, you cannot accurately assess quotes, verify bills, or implement efficiency measures.
Why do businesses pay different amounts for the same energy consumption?
Location (affecting DUoS and TNUoS charges), timing of consumption (time-of-use rates), contract type (fixed vs. flexible), supplier choice, and negotiation skills all impact business energy costs. Two identical businesses can pay vastly different amounts based on these factors.
How can I tell if my broker’s commission is reasonable?
Reputable business energy consultants disclose commission fully and typically charge 2-8% of contract value. Hidden commissions inflating prices by 15-25% are unfortunately common. Always demand full disclosure before engaging brokers for business energy procurement.
What’s the single best way to reduce business energy costs?
Understanding your consumption patterns through half-hourly data, then implementing time-of-use strategies to shift load away from expensive peak periods. This single business energy strategy can reduce bills by 20-35% for businesses with operational flexibility.
Take Control of Your Business Energy Costs
Energy literacy is power—literally. Understanding these 50 business energy terms transforms you from a passive consumer accepting whatever suppliers quote, to an informed decision-maker controlling your energy destiny.
At Kilowatt Energy, we’ve built our consultancy around energy education and transparent advice. Unlike brokers prioritizing commissions over client savings, we focus on genuine cost reduction through:
✓ Comprehensive business energy bill validation identifying overcharges
✓ Transparent procurement with full commission disclosure
✓ Strategic timing of contract renewals based on market intelligence
✓ Consumption analysis and demand management strategies
✓ Ongoing contract monitoring preventing costly deemed rates
Our clients save an average of £18,000 annually on business energy costs, not through gimmicks or hidden tricks, but through informed decisions based on solid energy literacy and expert market knowledge.
Don’t let energy jargon cost you thousands. Master these terms and take control.
Get Expert Business Energy Guidance
Understanding terminology is the first step—implementing cost-saving strategies requires expertise. Whether you need help negotiating business energy contracts, validating bills for overcharges, implementing demand management, or navigating complex regulatory requirements, Kilowatt Energy’s consultants are here to help.
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Additional Resources
- Ofgem: Understanding Your Business Energy Bill – Official guidance on business energy billing
- Citizens Advice: Business Energy Guide – Free advice on business energy issues